When problems do occur, rest assured that we’ll be on your doorstep, or working remotely, to fix the problem fast, and communicate progress at regular intervals. It is our job to minimise IT frustration and disruptions to our clients workflows.
We value client input as this allows us to better focus our services and make adjustments where required. We want to know what’s going well, what we can improve on, and anything else you might need or want from a service provider. Having this open dialog with our clients is something uniquely Magnum IT.
At Magnum IT, being your one-stop, outsourced IT department is what we do best. Our team of experienced IT professionals have a genuine thirst for knowledge that extends past the Apple ecosystem. This thirst for knowledge often translates into finding new products or technologies that we build solutions around.
Think of Magnum IT when you are wanting the best solutions, the best services, the best support, strategies and complementary technologies to not only achieve your objectives but to maximise functionality and productivity.
We are not interested in technology for technology’s sake. Our focus is providing only the systems and solutions that will improve our client's overall IT performance and profitability.
By using Apple products and Open Source technology, our customers instantly save money. It's not just a myth that Apple devices cost less and are more reliable over their lifetime - just ask IBM. By coupling Apple devices and Open Source technology, like Linux, our customers benefit greatly from not only reduced support costs but also by reduced compliance and licensing costs.